""" Chat functionality views for chat-based agents. Handles chat sessions, message sending, session management, and chat exports. """ from rest_framework import status from rest_framework.decorators import api_view, permission_classes from rest_framework.permissions import IsAuthenticated from rest_framework.response import Response from django.shortcuts import get_object_or_404, render from django.utils import timezone from django.contrib.auth.decorators import login_required from django.http import HttpResponse from django.core.exceptions import ValidationError # from django_ratelimit.decorators import ratelimit from reportlab.pdfgen import canvas from reportlab.lib.pagesizes import letter from reportlab.lib.styles import getSampleStyleSheet, ParagraphStyle from reportlab.platypus import SimpleDocTemplate, Paragraph, Spacer from reportlab.lib.units import inch from io import BytesIO from .models import ChatSession, ChatMessage from .services import AgentFileService from .utils import validate_webhook_url, AgentCompat # Simplified version - basic validation only import requests import time import uuid import logging logger = logging.getLogger('agents.chat') @api_view(['POST']) @permission_classes([IsAuthenticated]) # @ratelimit(key='user', rate='5/m', method='POST', block=True) def start_chat_session(request): """Start a new chat session""" try: # Validate and sanitize input data # Basic validation - simplified version validated_data = request.data agent_slug = validated_data.get('agent_slug') if not agent_slug: return Response({'error': 'agent_slug is required'}, status=status.HTTP_400_BAD_REQUEST) except ValidationError as e: logger.warning(f"Input validation failed for user {request.user.id}: {str(e)}") return Response({'error': 'Invalid input data'}, status=status.HTTP_400_BAD_REQUEST) agent_data = AgentFileService.get_agent_by_slug(agent_slug) if not agent_data or not agent_data.get('is_active', True) or agent_data.get('agent_type') != 'chat': return Response({'error': 'Chat agent not found'}, status=status.HTTP_404_NOT_FOUND) agent_price = float(agent_data['price']) # Check wallet balance if hasattr(request.user, 'wallet_balance') and request.user.wallet_balance < agent_price: return Response({'error': 'Insufficient wallet balance'}, status=status.HTTP_400_BAD_REQUEST) # Check for existing active session (using slug-based lookup) existing_session = ChatSession.objects.filter( agent_slug=agent_data['slug'], user=request.user, status='active' ).first() if existing_session: return Response({ 'session_id': existing_session.session_id, 'message': 'Active session already exists' }) # Create new chat session session_id = f"{int(time.time() * 1000)}_{uuid.uuid4().hex[:8]}" from datetime import timedelta chat_session = ChatSession.objects.create( session_id=session_id, agent_slug=agent_data['slug'], agent_name=agent_data['name'], user=request.user, fee_charged=agent_price, status='active', expires_at=timezone.now() + timedelta(minutes=30) ) # Deduct fee from wallet try: success = request.user.deduct_balance( agent_price, f'{agent_data["name"]} - Chat Session {session_id}', agent_data['slug'] ) if not success: # Delete the created session if payment fails chat_session.delete() return Response({ 'error': 'Failed to process payment. Please check your wallet balance.' }, status=status.HTTP_400_BAD_REQUEST) except Exception as e: # Delete the created session if payment processing fails chat_session.delete() return Response({ 'error': 'Payment processing error. Please try again.' }, status=status.HTTP_500_INTERNAL_SERVER_ERROR) # Send welcome message welcome_message = f"""## Welcome to {agent_data["name"]}! 🔍 I'm here to guide you through the **5 Whys methodology** - a powerful problem-solving technique to uncover root causes. ### How It Works: • **Ask "Why" 5 times** to drill down from symptoms to root causes • **Systematic analysis** of Occurrence, Detection, and Prevention • **Actionable insights** for effective solutions ### Getting Started: Please describe the **specific problem** you'd like to analyze. Include: - What happened? - When did it occur? - What are the immediate impacts? Let's discover the root cause together! 💪""" ChatMessage.objects.create( session=chat_session, message_type='agent', content=welcome_message ) return Response({ 'session_id': chat_session.session_id, 'message': 'Chat session started successfully' }) @api_view(['POST']) @permission_classes([IsAuthenticated]) # @ratelimit(key='user', rate='20/m', method='POST', block=True) def send_chat_message(request): """Send a message in a chat session""" try: # Validate and sanitize input session_id = str(request.data.get('session_id', ''))[:100] # Basic sanitization message_content = str(request.data.get('message', ''))[:2000].strip() # Basic sanitization if not session_id or not message_content: return Response({'error': 'session_id and message are required'}, status=status.HTTP_400_BAD_REQUEST) except ValidationError as e: logger.warning(f"Input validation failed for user {request.user.id}: {str(e)}") return Response({'error': 'Invalid input data'}, status=status.HTTP_400_BAD_REQUEST) # Get chat session chat_session = get_object_or_404( ChatSession, session_id=session_id, user=request.user, status='active' ) # Check if session is expired if chat_session.is_expired(): chat_session.status = 'expired' chat_session.save() return Response({'error': 'Chat session has expired'}, status=status.HTTP_400_BAD_REQUEST) # Get agent data for message limit agent_data = AgentFileService.get_agent_by_slug(chat_session.agent_slug) message_limit = agent_data.get('message_limit', 50) if agent_data else 50 # Check message limit (only count user messages) - optimized query current_user_message_count = ChatMessage.objects.filter( session=chat_session, message_type='user' ).count() if current_user_message_count >= message_limit: # Auto-complete the session when message limit is reached chat_session.status = 'completed' chat_session.completed_at = timezone.now() chat_session.save() return Response({ 'error': f'Message limit reached ({message_limit} messages). Session completed. You can download your conversation or start a new session.' }, status=status.HTTP_400_BAD_REQUEST) # Save user message user_message = ChatMessage.objects.create( session=chat_session, message_type='user', content=message_content ) # Prepare webhook payload webhook_payload = { "message": { "text": f"""User message: "{message_content}" Provide helpful 5 Whys analysis guidance with professional formatting: FORMATTING REQUIREMENTS: - Use markdown headers (##, ###) for sections - Use **bold** for key terms and emphasis - Use bullet points (•) for lists - Use numbered lists (1., 2., 3.) for steps - Structure responses with clear sections - Add relevant emojis for engagement CONTENT GUIDELINES: - Guide through 5 Whys methodology systematically - Ask probing questions about Occurrence, Detection, Prevention - Help user drill down from symptoms to root causes - Keep responses conversational but structured - Do not generate final reports - focus on interactive guidance - Encourage deeper thinking with follow-up questions""" }, "sessionId": session_id, "userId": str(request.user.id), "agentId": chat_session.agent_slug, "messageType": "chat" } try: # Get webhook URL from agent data webhook_url = agent_data['webhook_url'] if agent_data else None if not webhook_url: raise ValueError("Agent webhook URL not found") # Validate webhook URL validate_webhook_url(webhook_url) # Send to webhook response = requests.post( webhook_url, json=webhook_payload, timeout=30, headers={'Content-Type': 'application/json'} ) if response.status_code == 200: response_data = response.json() # Try multiple possible response field names from N8N agent_response = None possible_fields = ['output', 'response', 'message', 'reply', 'result', 'text', 'content'] # Handle array response first (your N8N case) if isinstance(response_data, list) and len(response_data) > 0: first_item = response_data[0] if isinstance(first_item, dict): for field in possible_fields: if field in first_item: agent_response = first_item[field] break elif isinstance(first_item, str): agent_response = first_item # Handle direct object response elif isinstance(response_data, dict): for field in possible_fields: if field in response_data: agent_response = response_data[field] break # If response_data is a string itself elif isinstance(response_data, str): agent_response = response_data # Fallback with full response data for debugging if agent_response is None: agent_response = f"N8N Response received but couldn't parse: {str(response_data)[:200]}..." # Save agent response agent_message = ChatMessage.objects.create( session=chat_session, message_type='agent', content=str(agent_response), metadata={'webhook_response': response_data, 'raw_response': response.text} ) # Update session timestamp and extend expiration chat_session.extend_session() return Response({ 'user_message': { 'id': str(user_message.id), 'content': user_message.content, 'timestamp': user_message.timestamp.isoformat() }, 'agent_message': { 'id': str(agent_message.id), 'content': agent_message.content, 'timestamp': agent_message.timestamp.isoformat() } }) else: # Webhook error error_message = "I'm having trouble processing your message right now. Please try again." agent_message = ChatMessage.objects.create( session=chat_session, message_type='agent', content=error_message, metadata={'error': f'Webhook returned {response.status_code}'} ) return Response({ 'user_message': { 'id': str(user_message.id), 'content': user_message.content, 'timestamp': user_message.timestamp.isoformat() }, 'agent_message': { 'id': str(agent_message.id), 'content': agent_message.content, 'timestamp': agent_message.timestamp.isoformat() } }, status=status.HTTP_202_ACCEPTED) except Exception as e: # Handle webhook errors error_message = "I'm experiencing technical difficulties. Please try again later." agent_message = ChatMessage.objects.create( session=chat_session, message_type='agent', content=error_message, metadata={'error': str(e)} ) return Response({ 'user_message': { 'id': str(user_message.id), 'content': user_message.content, 'timestamp': user_message.timestamp.isoformat() }, 'agent_message': { 'id': str(agent_message.id), 'content': agent_message.content, 'timestamp': agent_message.timestamp.isoformat() } }, status=status.HTTP_500_INTERNAL_SERVER_ERROR) @api_view(['GET']) @permission_classes([IsAuthenticated]) def get_chat_history(request, session_id): """Get chat history for a session""" chat_session = get_object_or_404( ChatSession, session_id=session_id, user=request.user ) messages = ChatMessage.objects.filter(session=chat_session).order_by('timestamp') message_data = [] for message in messages: message_data.append({ 'id': str(message.id), 'message_type': message.message_type, 'content': message.content, 'timestamp': message.timestamp.isoformat() }) return Response({ 'session_id': session_id, 'status': chat_session.status, 'messages': message_data }) @api_view(['POST']) @permission_classes([IsAuthenticated]) def end_chat_session(request): """End a chat session""" session_id = request.data.get('session_id') if not session_id: return Response({'error': 'session_id is required'}, status=status.HTTP_400_BAD_REQUEST) chat_session = get_object_or_404( ChatSession, session_id=session_id, user=request.user, status='active' ) chat_session.status = 'completed' chat_session.completed_at = timezone.now() chat_session.save() return Response({'message': 'Chat session ended successfully'}) @api_view(['GET']) @permission_classes([IsAuthenticated]) def get_session_status(request, session_id): """Get real-time session status data""" chat_session = get_object_or_404( ChatSession, session_id=session_id, user=request.user ) # Time calculations now = timezone.now() time_remaining_seconds = max(0, (chat_session.expires_at - now).total_seconds()) time_remaining_minutes = int(time_remaining_seconds // 60) time_remaining_hours = time_remaining_minutes // 60 time_remaining_minutes = time_remaining_minutes % 60 if time_remaining_hours > 0: time_remaining_str = f"{time_remaining_hours}h {time_remaining_minutes}m" else: time_remaining_str = f"{time_remaining_minutes}m" # Time percentage (how much time is left) total_session_time = 30 * 60 # 30 minutes in seconds time_percentage = max(0, min(100, (time_remaining_seconds / total_session_time) * 100)) # Get agent data for message limit agent_data = AgentFileService.get_agent_by_slug(chat_session.agent_slug) message_limit = agent_data.get('message_limit', 50) if agent_data else 50 # Message calculations (only count user messages) message_count = ChatMessage.objects.filter(session=chat_session, message_type='user').count() message_percentage = min(100, (message_count / message_limit) * 100) return Response({ 'success': True, 'session_id': session_id, 'status': chat_session.status, 'time_remaining_seconds': int(time_remaining_seconds), 'time_remaining_str': time_remaining_str, 'time_percentage': int(time_percentage), 'message_count': message_count, 'message_limit': message_limit, 'message_percentage': int(message_percentage), 'is_expired': chat_session.is_expired() }) @login_required def export_chat(request, session_id): """Export chat session as PDF or TXT""" format_type = request.GET.get('format', 'pdf').lower() # Get chat session and verify ownership chat_session = get_object_or_404( ChatSession, session_id=session_id, user=request.user ) # Get all messages for this session messages = ChatMessage.objects.filter(session=chat_session).order_by('timestamp') if not messages.exists(): return HttpResponse('No messages found in this chat session.', status=404) if format_type == 'pdf': return export_chat_pdf(chat_session, messages) elif format_type == 'txt': return export_chat_txt(chat_session, messages) else: return HttpResponse('Invalid format. Use pdf or txt.', status=400) def export_chat_pdf(chat_session, messages): """Generate PDF export of chat session""" buffer = BytesIO() doc = SimpleDocTemplate(buffer, pagesize=letter) styles = getSampleStyleSheet() story = [] # Title title_style = ParagraphStyle( 'CustomTitle', parent=styles['Heading1'], fontSize=18, spaceAfter=30, alignment=1 # Center alignment ) story.append(Paragraph(f"5 Whys Analysis - {chat_session.agent_name}", title_style)) story.append(Spacer(1, 12)) # Session info info_style = styles['Normal'] story.append(Paragraph(f"Session ID: {chat_session.session_id}", info_style)) story.append(Paragraph(f"Date: {chat_session.created_at.strftime('%B %d, %Y at %I:%M %p')}", info_style)) story.append(Paragraph(f"Agent: {chat_session.agent_name}", info_style)) story.append(Paragraph(f"Total Messages: {messages.count()}", info_style)) story.append(Spacer(1, 20)) # Messages user_style = ParagraphStyle( 'UserMessage', parent=styles['Normal'], leftIndent=0, rightIndent=50, spaceBefore=12, spaceAfter=6, fontSize=10 ) agent_style = ParagraphStyle( 'AgentMessage', parent=styles['Normal'], leftIndent=50, rightIndent=0, spaceBefore=12, spaceAfter=6, fontSize=10 ) for message in messages: timestamp = message.timestamp.strftime('%I:%M %p') if message.message_type == 'user': story.append(Paragraph(f"You ({timestamp}):
{message.content}", user_style)) elif message.message_type == 'agent': story.append(Paragraph(f"{chat_session.agent_name} ({timestamp}):
{message.content}", agent_style)) elif message.message_type == 'system': story.append(Paragraph(f"System ({timestamp}): {message.content}", styles['Normal'])) # Build PDF doc.build(story) buffer.seek(0) response = HttpResponse(buffer.getvalue(), content_type='application/pdf') response['Content-Disposition'] = f'attachment; filename="5whys_chat_{chat_session.session_id}.pdf"' return response def export_chat_txt(chat_session, messages): """Generate TXT export of chat session""" content = [] content.append("=" * 60) content.append(f"5 Whys Analysis - {chat_session.agent_name}") content.append("=" * 60) content.append("") content.append(f"Session ID: {chat_session.session_id}") content.append(f"Date: {chat_session.created_at.strftime('%B %d, %Y at %I:%M %p')}") content.append(f"Agent: {chat_session.agent_name}") content.append(f"Total Messages: {messages.count()}") content.append("") content.append("-" * 60) content.append("CONVERSATION") content.append("-" * 60) content.append("") for message in messages: timestamp = message.timestamp.strftime('%I:%M %p') if message.message_type == 'user': content.append(f"You ({timestamp}):") content.append(message.content) elif message.message_type == 'agent': content.append(f"{chat_session.agent_name} ({timestamp}):") content.append(message.content) elif message.message_type == 'system': content.append(f"System ({timestamp}): {message.content}") content.append("") # Empty line between messages content.append("-" * 60) content.append("End of Conversation") content.append("-" * 60) text_content = "\n".join(content) response = HttpResponse(text_content, content_type='text/plain') response['Content-Disposition'] = f'attachment; filename="5whys_chat_{chat_session.session_id}.txt"' return response